Susanti (2009) Membangun kepuasan pelanggan melalui mutu dan pelayanan PT.Karya Budy Ekatama. Diploma thesis, Universitas Komputer Indonesia.
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Abstract
Indikotor kepuasan pelanggan dengan melihat kualitas pelayanan.
| Item Type: | Thesis (Diploma) |
|---|---|
| Subjects: | D3 Tugas Akhir > Manajemen Pemasaran > 2000 |
| Divisions: | Universitas Komputer Indonesia > Perpustakaan UNIKOM |
| Depositing User: | Admin Repository |
| Date Deposited: | 16 Nov 2016 07:49 |
| Last Modified: | 16 Nov 2016 07:49 |
| URI: | http://repository.unikom.ac.id/id/eprint/12239 |
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