J and Kirkby and B and Eisenfeld (2001) Implementing CRM: Business Change Program Not Project.
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Official URL: http://elib.unikom.ac.id/gdl.php?mod=browse&op=rea...
Abstract
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| Item Type: | Article |
|---|---|
| Subjects: | Collections > Koleksi Perpustakaan Di Indonesia > Perpustakaan Di Indonesia > JKPTBINUS > Articles > CRM - Customer Relationship Management |
| Divisions: | Universitas Komputer Indonesia > Perpustakaan UNIKOM |
| Depositing User: | Admin Repository |
| Date Deposited: | 16 Nov 2016 07:36 |
| Last Modified: | 16 Nov 2016 07:36 |
| URI: | http://repository.unikom.ac.id/id/eprint/1981 |
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