Implementing CRM: Business Change Program Not Project

J and Kirkby and B and Eisenfeld (2001) Implementing CRM: Business Change Program Not Project.

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Official URL: http://elib.unikom.ac.id/gdl.php?mod=browse&op=rea...

Abstract

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Item Type: Article
Subjects: Collections > Koleksi Perpustakaan Di Indonesia > Perpustakaan Di Indonesia > JKPTBINUS > Articles > CRM - Customer Relationship Management
Divisions: Universitas Komputer Indonesia > Perpustakaan UNIKOM
Depositing User: Admin Repository
Date Deposited: 16 Nov 2016 07:36
Last Modified: 16 Nov 2016 07:36
URI: http://repository.unikom.ac.id/id/eprint/1981

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