Items where Author is "Herliah"

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Herliah (2006) HUBUNGAN ANTARA KINERJA LAYANAN CUSTOMER CARE PT. PERTAMINA (PERSERO) UNIT PEMASARAN III CABANG BANDUNG DENGAN KEPUASAN PELANGGAN BAHAN BAKAR MINYAK (BBM) INDUSTRI DI KOTA BANDUNG. Diploma thesis, Universitas Komputer Indonesia.

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