Items where Author is "Palupi, Dian"

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Palupi, Dian (2002) PROGRAM DERING TELKOM DAN PERUBAHAN OPINI PELANGGAN ( Study Eksplanatif Perubahan Jumlah dan Pola opini Pelanggan PT Telekomunikasi Divisi Regional V Jawa Timur Sebelum dan Pada Saat Program Dering Telkom ).

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