Items where Author is "Resan Faisal, Dede"

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Resan Faisal, Dede (2010) Analisis Variabel Kepuasan Pelanggan untuk Meningkatkan Kualitas Pelayanan dengan Menggunakan Metode Servqual (studi kasus di PT. Pos Indonesia (Persero) Cabang Garut). Diploma thesis, Universitas Komputer Indonesia.

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