Items where Author is "Sella Br Purba, Grace"

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Thesis

Sella Br Purba, Grace (2018) Analisis Penentuan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Menggunakan Metode Servqual Dengan pendekatan Customer Relationship Management Di Haura Salon Muslimah. Diploma thesis, Universitas Komputer Indonesia.

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