Items where Author is "Surtikanti Ratih, Gerah"

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Article

Surtikanti Ratih, Gerah (2006) LAPORAN PRAKTEK KERJA LAPANGAN DI BAGIAN HUMAS PT. PLN (PERSERO) AREA PELAYANAN DAN JARINGAN BANDUNG.

Thesis

Surtikanti Ratih, Gerah (2006) EFEKTIVITAS LAYANAN INFORMASI CALL CENTRE 123 TERHADAP PENINGKATAN KEPUASAN PELANGGAN PT. PLN (PERSERO) AREA PELAYANAN DAN JARINGAN BANDUNG. Diploma thesis, Universitas Komputer Indonesia.

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