Anwar Saepudin, Dede (2007) SISTEM INFORMASI PELAYANAN PELANGGAN PADA PT. PLN (PERSERO) APJ CIMAHI. Diploma thesis, Universitas Komputer Indonesia.
Full text not available from this repository.Abstract
Information hardly required in process of improvement of service to customer, causing can increase quality company itself. improvement of Service to customer can be done one of them is by the way of presentation and forwarding of information with quality. To get information, usually customer must meet part of service which has been provided by a company. So also happened in PT PLN ( Persero) APJ CIMAHI, to get information, customer must contact part of service of matching with its(the division of work. So if customer require different information must queue up at different part also and customer must queue up multiple times. To overcome writer the thing tries makes an customer service application program, where all information required by customer there is in the one application programs and customer x'self looking for information required by it in the application program only by entering no its(the customer. Method applied by writer to make application program is method waterfall. With create of customer service application program is expected able to give amenity to customer with information of service and information of data given easy to be comprehended and applied, gives amenity to customer to get information required without having to contacts customer service with different division of work.
| Item Type: | Thesis (Diploma) |
|---|---|
| Subjects: | S1-Final Project > Fakultas Teknik Dan Ilmu Komputer > Manajemen Informatika > Sistem Informasi > 2007 |
| Divisions: | Universitas Komputer Indonesia > Fakultas Teknik dan Ilmu Komputer Universitas Komputer Indonesia > Fakultas Teknik dan Ilmu Komputer > Sistem Informasi (S1) |
| Depositing User: | Admin Repository |
| Date Deposited: | 16 Nov 2016 07:46 |
| Last Modified: | 16 Nov 2016 07:46 |
| URI: | http://repository.unikom.ac.id/id/eprint/10569 |
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