Abdul Latif, Yusuf (2011) Implementasi Kebijakan Sistem Informasi Manajemen Pelayanan Perizinan Terpadu Satu Pintu (SIMYANDU-PPTSP) (Studi Kasus Dalam Pembuatan Izin Usaha (ITU) Pada Kantor PPTSP Kabupaten Garut). Diploma thesis, Universitas Komputer Indonesia.
Full text not available from this repository.Abstract
The implementation of licensing services is one manifestation of the statebr / apparatus functions as public servants and civil servants. But in practice there arebr / constraints that arise in the implementation of licensing services. The constraints ofbr / society who do not register the activities of a commercial character sort of billboardbr / operation, due to the implementation of licensing services tend to be cumbersome andbr / require a long time.br / The theory used in this study is total quality service proposed by Fandybr / Tjiptono. According Fandy Tjiptono to know the quality of service can be donebr / through the four factors include strategy, systems, human resources, and overallbr / objectivesbr / The method used in this research is descriptive research method withbr / qualitative approaches. Techniques for the determination of informants usingbr / purposive sampling technique apparatus, and to the community using accidentalbr / sampling technique. Data collection techniques in the study include non-participantbr / observation, interviews, and documentation study.br / The results showed that the licensing service organization of billboardsbr / through bandung one stop service in the Integrated Licensing Services Agency ofbr / Bandung has been going well. This can be seen from the strategies, systems, humanbr / resources, and the overall goal of licensing services provided by the apparatus to thebr / public carried out in accordance with Standard Operating Procedure (SOP) appliesbr / include the procedures, terms, time and licensing costs
Item Type: | Thesis (Diploma) |
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Uncontrolled Keywords: | Implementasi Kebijakan Perizinan, SIMYANDU, PPTSP, Izin Tempat Usaha (ITU) |
Subjects: | S1-Final Project > Fakultas Sospol > Ilmu Pemerintahan > 2011 |
Divisions: | Universitas Komputer Indonesia > Fakultas Ilmu Sosial dan Ilmu Politik Universitas Komputer Indonesia > Fakultas Ilmu Sosial dan Ilmu Politik > Ilmu Pemerintahan (S1) |
Depositing User: | Admin Repository |
Date Deposited: | 16 Nov 2016 08:00 |
Last Modified: | 16 Nov 2016 08:00 |
URI: | http://repository.unikom.ac.id/id/eprint/21484 |
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