Implementasi Kebijakan Sistem Informasi Manajemen Pelayanan Perizinan Terpadu Satu Pintu (SIMYANDU-PPTSP) (Studi Kasus Dalam Pembuatan Izin Usaha (ITU) Pada Kantor PPTSP Kabupaten Garut)

Abdul Latif, Yusuf (2011) Implementasi Kebijakan Sistem Informasi Manajemen Pelayanan Perizinan Terpadu Satu Pintu (SIMYANDU-PPTSP) (Studi Kasus Dalam Pembuatan Izin Usaha (ITU) Pada Kantor PPTSP Kabupaten Garut).

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Abstract

The implementation of licensing services is one manifestation of the statebr / apparatus functions as public servants and civil servants. But in practice there arebr / constraints that arise in the implementation of licensing services. The constraints ofbr / society who do not register the activities of a commercial character sort of billboardbr / operation, due to the implementation of licensing services tend to be cumbersome andbr / require a long time.br / The theory used in this study is total quality service proposed by Fandybr / Tjiptono. According Fandy Tjiptono to know the quality of service can be donebr / through the four factors include strategy, systems, human resources, and overallbr / objectivesbr / The method used in this research is descriptive research method withbr / qualitative approaches. Techniques for the determination of informants usingbr / purposive sampling technique apparatus, and to the community using accidentalbr / sampling technique. Data collection techniques in the study include non-participantbr / observation, interviews, and documentation study.br / The results showed that the licensing service organization of billboardsbr / through bandung one stop service in the Integrated Licensing Services Agency ofbr / Bandung has been going well. This can be seen from the strategies, systems, humanbr / resources, and the overall goal of licensing services provided by the apparatus to thebr / public carried out in accordance with Standard Operating Procedure (SOP) appliesbr / include the procedures, terms, time and licensing costs

Item Type: Article
Uncontrolled Keywords: Implementasi Kebijakan Perizinan, SIMYANDU, PPTSP, Izin Tempat Usaha (ITU)
Subjects: S1-Final Project > Fakultas Sospol > Ilmu Pemerintahan > 2011
Divisions: Universitas Komputer Indonesia > Fakultas Ilmu Sosial dan Ilmu Politik
Universitas Komputer Indonesia > Fakultas Ilmu Sosial dan Ilmu Politik > Ilmu Pemerintahan (S1)
Depositing User: M.Kom Taryana Suryana
Date Deposited: 16 Nov 2016 08:00
Last Modified: 16 Nov 2016 08:00
URI: https://repository.unikom.ac.id/id/eprint/21484

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