Items where Subject is "Collections > Koleksi Perpustakaan Di Indonesia > Perpustakaan Di Indonesia > JKPTBINUS > Articles > CRM - Customer Relationship Management"

Up a level
Export as [feed] Atom [feed] RSS 1.0 [feed] RSS 2.0
Group by: Creators | Item Type
Jump to: C | D | J
Number of items at this level: 4.


C and Marcus (2001) CRM Deployments Can Focus on Most-Valuable Customers.


D and Sinha (2001) A Model for Developing High-Impact CRM Services.


J and Kirkby (2001) CRM: The Workers Own the Means of Production.

J and Kirkby and B and Eisenfeld (2001) Implementing CRM: Business Change Program Not Project.

This list was generated on Sat Jan 28 02:00:39 2023 WIB.