Items where Subject is "Collections > Koleksi Perpustakaan Di Indonesia > Perpustakaan Di Indonesia > JKPTBINUS > Articles > CRM - Customer Relationship Management"

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Article

C and Marcus (2001) CRM Deployments Can Focus on Most-Valuable Customers.

D and Sinha (2001) A Model for Developing High-Impact CRM Services.

J and Kirkby (2001) CRM: The Workers Own the Means of Production.

J and Kirkby and B and Eisenfeld (2001) Implementing CRM: Business Change Program Not Project.

This list was generated on Wed Jun 16 06:42:21 2021 WIB.